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Business Intelligence Round Table Print

July 9, 2008 & September 9, 2008
Troy University, Vangerowstrasse 18/1
69115 Heidelberg, Germany

This round table, held jointly by MaxMetrics and TROY, offered insights into a survey analysis, relevant literature and interview cases to reveal how to establish an effective business intelligence organization and provided considerations about the organizational authorities and responsibilities.

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The Research
While most organizations have invested in Data Warehousing, Business Intelligence, and Analytical software many are struggling to use the software to maximize their organizational performance.
A January 2008 research study on “ Decision-making Using Systems & Technology “ shows that organizations with an “internal unit that helps people use software in decision-making” – a business intelligence competency center – contributed to improvements the organizations’ business performance, increased collaboration between business and IT units, increased user satisfaction with business intelligence software and solutions, as well as lowered the cost of ownership for business intelligence software.
The research consisted of 529 respondents from 50 countries representing 30 industries completed an internet survey. Executive interviews using critical incidents were conducted with 10 respondents to determine success factors qualitatively.
The survey was conducted by Troy University Heidelberg, Germany Site. The research was co-authored jointly by Troy University and MaxMetrics.

The Authors

Dr. Thomas D. Queisser
Dr. Tom QueiserDr. Thomas Queisser has been a management professor, strategy consultant, trainer, and educational leader through various phases of his career. He is Director of Troy University’s Heidelberg, Germany Site, and teaches in Troy’s MBA program.
His professional interests related to Business Intelligence include organizational effectiveness, international project and program management, and cross-cultural management. He has been a consultant to Fortune 500, government, high tech, and major nonprofit organizations.
During his educational career, he has been Professor of Business and Management at University of Maryland - Europe, Dean of Sacred Heart University – Luxembourg, and Dean of the European Region for Embry-Riddle Aeronautical University. He has worked as a full-time researcher, leading sponsored projects in public policy at the American Institutes for Research. He earned his Doctorate at Northwestern University.
(Germany) Site and teaches in its MBA program.

Gloria J. Miller, MBA
Gloria J. MillerGloria J. Miller has more than 20 years experience providing management consulting, program and project management, and Information Technology (IT) consulting to Fortune 500 and government organizations. She has co-authored several methodologies and books in the area of implementing software and modernizing organizations to use information more effectively, including Business Intelligence Competency Centers: A Team Approach to Maximizing Competitive Advantage and the Information Revolution, published in the Wiley and SAS Business and Information Series.
Gloria is the Founder and Chief Executive Officer of MaxMetrics, an international Management and Information Technology Consulting firm. MaxMetrics has professionals that have vast amounts of experience in helping organizations to implement projects and programs for improving decision making and management. MaxMetrics has offices in Atlanta, Georgia and Heidelberg, Germany.

 

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Last Updated on Monday, 10 August 2009 10:37