Recommended Reading
The Modern BI Organization
ISBN: 978-3-00-025519-9
Authors: Gloria J. Miller, Maxmetrics & Dr. Thomas D. Queisser
Published by: MaxMetrics GmbH
A January 2008 research study on "Decision-making Using Systems & Technology" shows that organizations with an internal unit that helps people use software in decision-making a business intelligence competency center contributed to improving the organizations business performance, increased collaboration between business and IT units, increased user satisfaction with business intelligence software and solutions, as well as lowered the cost of ownership for business intelligence software.

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Information Revolution: Using the Information Evolution Model to grow your business
ISBN-10: 0471770728 or ISBN-13: 978-0471770725
Authors: Jim Davis, Allan Russell, Gloria J. Miller
Published by: John Wiley & Sons, Inc. Hoboken, NJ
This book outlines a framework for measuring and creating an information driven organization.
 
Competing on Analytics: the new science of winning
ISBN-13: 978-1-4221-0332-6
Authors: Thomas H. Davenport and Jeanne G. Harris
Published by: Harvard School Publishing Corporation, Boston, MA
This book defines what it means to be an organization that uses data for competitive advantage and then it provides a roadmap and plan for building analytical capabilities. It contains lots of stories of organizations that have made that transition along with the how’s and whys
 
Business Intelligence Competency Centers: A Team Approach to Maximizing Competitive Advantage
ISBN 0-470-0447-0
Authors: Gloria J. Miller, Dagmar Bräutigam, and Stefanie V. Gerlach.
Published by: John Wiley & Sons, Inc. Hoboken, NJ
This book describes putting in-place a team that is focused on the deployment aspects of the decision-making platform. It contains a methodology and check lists for establishing a Business Intelligence Competency Center.
 
Alignment. How to Apply the Balanced Scorecard to Corporate Strategy
ISBN-10: 1591396905
Authors: Robert S. Kaplan and David P. Norton
Published by: Harvard School Publishing Corporation, Boston, MA
This book outlines the Balanced Scorecard system to set, coordinate, and oversee implementation of high-level corporate strategy. It offers case studies, actionable frameworks, and sample strategy maps and scorecards to support organizations that wish to use this method to align the company, its board of directors, investors, customers and suppliers and create synergies between business units.