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Mobilizing Technology and Teams for Better Decision Making |
Mobilizing Technology and Teams for Better Decision Making
Authors: Gloria J. Miller, Maxmetrics & Dr. Thomas D. Queisser
Published by: DHBW Mosbach, MaxMetrics GmbH
In the foreword, we read: „Within every organization there are hundreds of strategic and operational decisions made every day. The key question is how to mobilize technology and teams to reap the benefits of technology in decision‐making. Since 2008, the authors have been on a quest to uncover the combination of technology, people and process that are needed to support using technology to drive improvements in organizational performance. In this study, 74% of the respondents indicated that a Business Intelligence (BI) entity – BI Competency Center or equivalent ‐‐ was effective in helping to improve organization‐wide financial performance. This is the winning result the authors were seeking. Through the research the authors also identified several characteristics these organizations have in common....“
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They:
- Were able to make accurate forecasts, and to predict the future,
- Used advanced BI and analytical capabilities,
- Used BI across all internal organizational roles and externally with suppliers and customers,
- Had automated decision making capabilities integrated in their Enterprise Resource Planning applications,
- Were innovative with their use of technology for business gains, and
- Achieved additional benefits as detailed in the study.
The study, using survey results and interview cases, also analyzes BI trends between 2008 and 2011. Here we uncover the application of some of the newest technology trends such as cloud computing and the application of real-time decision-making. With these finding the value proposition for BI and the BI entity becomes clear enough to build a business case to mobilize technology and teams for better decision making.
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