TDWI recommends the implementation of a Business Intelligence (BI) and analytic Competency Center (CC) or Center of Excellence (CoE).
In the post Three Tiers for Measuring Business Intelligence & Analytic Performance, I described my views that Business Intelligence & Analytics contribute to organizational performance with three different levels of importance. Tier 1: Business Metrics — Are we contributing to profitable revenue growth? Tier 2: User Productivity — Are we impacting the user productivity? Tier… Continue reading Business Intelligence & Analytics Tier 3 Performance IT Productivity