Project Management

Should Agile Project Methodologies Be The New Standard?

Gloria J. MillerLeave a comment

Aberdeen just released a study on Professional Services Automation. Managing changing customer expectations (57%), poor communication and understanding of customer expectations (23%), and inability to stick to project timelines (19%) were three of the top five challenges. These finding scream the message that agile project practices should become the new standard for managing client engagements.… Continue reading Should Agile Project Methodologies Be The New Standard?

Professonal Services

Most Software Companies Depend Heavily on Their Services Revenue

Gloria J. MillerLeave a comment

The Association of Support Professionals published a new benchmark study for maintenance and professional services. The study is based upon a hundred public software and technology companies. ASPs findings were that post-sale services now contribute more total revenue than product and license sales for most high-end software companies. Specifically, In a typical company post-sale services… Continue reading Most Software Companies Depend Heavily on Their Services Revenue

Business Intelligence & Analytics · Project Management

The Top Five Misconceptions around Business Intelligence

Gloria J. Miller

Approaching Business Intelligence (BI) not only in the sense of infrastructure, but also in view of competence, processes and organizational aspects remains a hot topic in 2010.  Therefore, we review the top five misconceptions around Business Intelligence (BI). BI is just reporting BI is a software product BI is an IT issue A BI software… Continue reading The Top Five Misconceptions around Business Intelligence